Frequently Asked Questions
How Long Can I Rent The Bounce House
Our inflatable or bounce houses can be rented by the hour or by the day. However, you need to rent it for longer we can accommodate your needs.
Is The Equipment Cleaned For Our Party?
We take cleanliness seriously. When you hire us, we make sure to clean and sanitize the rentals so your kids are always safe.
What Means Of Payment Can We Make?
We take cash, checks, or credit card. Payments of credit cards can be made by phone.
Can You Install The Bounce Houses In Parks Or Forests Preserves?
Yes. We will provide bounce houses anywhere you hold the party. However, if additional permits are required for the installation of bounce houses in the area, you might have to get it from the local authority. We will have to hire a portable generator for the bounce house to stay inflated.
Is Your Company Insured?
Yes. We are fully insured and bonded.
What If My Booking Needs To Be Canceled?
You can still cancel your reservation. However, for a full refund, you will have to cancel the bounce house a minimum of 48 hours before the event so we can attempt to re-book. In case of cancelation after this policy timeframe, no refunds will be made.
What If On My Party Day There's Bad Weather?
If the wind is high and there is rainfall you won’t be able to use the bounce house, also mud can be a hindrance in the installation of the bounce house. If the weather turns bad we suggest you cancel or reschedule the rental and we will reimburse the whole amount in the unavoidable circumstance.
Can We Rent The Bounce House Over A Call?
Yes. You can give us all the details over call and rent it over there. Alternatively, you could email us and we will get to you.
Everyday 8am - 6pm
Service Areas: Brockport, Churchville, Chili, Gates, Greece, Henrietta, Hamlin, Brighton, Webster, Penfield, Pittsford, Irondequoit, Fairport, Honeoye Falls, Mendon, Victor, Spencerport, East Rochester, Kendall, Clarkson, Holley